
Job Title: Assistant Manager – Kitchen Onboarding (KOB)
Department: Kitchen Onboarding
Job Summary:
We are seeking a hardcore sales professional with 5 to 6 years of experience to lead and drive the kitchen onboarding function. This is a target-based, incentive-driven role focused on telesales conversion, onboarding execution, and performance management of the KOB team. The role requires sharp leadership, ownership of results, and close collaboration with internal teams. Compensation: 40,000–45,000 per month + attractive performance-based incentives
Key Responsibilities:-
Lead telesales and onboarding operations to meet daily, weekly, and monthly onboarding targets- Guide and manage team leads and executives to improve conversion, activation, and go-live metrics- Own the complete onboarding journey: lead allocation, documentation, verification, and setup- Ensure compliance with food safety, hygiene standards, and Shero’s onboarding SOPs- Maintain accurate MIS, dashboards, and performance reports for review- Collaborate with cross-functional teams (Ops, Product, Support) for smooth partner onboarding- Analyze data, identify gaps, and drive continuous improvement initiatives- Escalate and resolve critical issues while ensuring partner satisfaction Requirements:- 5–6 years of experience in hardcore telesales or call center sales, with 2+ years in a leadership role- Experience in onboarding or sales operations (FMCG, FoodTech, E-Com, Hospitality preferred)- Strong team management, target ownership, and stakeholder coordination skills- Familiarity with food safety, hygiene, and onboarding tools/platforms- Multilingual preferred (Tamil + English a must; Telugu/Hindi/Malayalam a plus)- Highly energetic, data-driven, and execution