
We are looking for a friendly and dedicated Customer Care Executive to handle customer queries, provide accurate information, and ensure a positive customer experience through calls, emails, or chats.
Key Responsibilities:
Handle inbound and outbound customer calls professionally
Resolve customer complaints and issues in a timely manner
Provide accurate information about products and services
Maintain customer records and update details regularly
Follow company policies and communication guidelines
Escalate complex issues to the concerned department
Ensure customer satisfaction and build long-term relationships
Required Skills & Qualifications:
Any graduate / 12th pass (as per company requirement)
Good communication skills (English & regional language preferred)
Basic computer knowledge
Ability to handle customers calmly and patiently
Willingness to work in shifts (if required)
Experience:
Freshers or experienced candidates can apply
Work Environment:
Office