
We are looking for an enthusiastic Telecaller to join our team. The ideal candidate will be responsible for handling inbound and outbound calls, providing information about our products/services, and maintaining good customer relationships.
Responsibilities:
Make outbound calls to potential customers and explain products or services.
Handle inbound customer queries promptly and professionally.
Maintain records of calls, leads, and customer feedback.
Follow up on leads and ensure proper communication.
Meet daily and monthly call targets.
Maintain a positive and polite attitude while communicating with clients.
Requirements:
Good communication and interpersonal skills (in Tamil and English preferred).
Basic computer knowledge and data entry skills.
Ability to work under minimal supervision.
Positive attitude and willingness to learn.
Prior experience in telecalling or customer service is an added advantage.