Customer Engagement: Greet customers warmly and assess their needs, preferences, and budget to provide tailored recommendations for special occasions or daily wear.
Sales Excellence: Meet or exceed individual and showroom sales targets by effectively closing high-ticket sales and handling objections.
Product Expertise: Provide detailed technical information regarding gemstones, diamonds, metals (gold/silver/platinum), purity scales, and pricing structures.
Visual Merchandising: Ensure jewelry is displayed attractively and securely at assigned counters, while maintaining the overall cleanliness of the showroom.
Inventory Management: Conduct daily stock counts (opening and closing), monitor stock levels, and report discrepancies.
Transaction Processing: Handle cash, credit card, and digital payments accurately; manage administrative tasks like orders, shipments, and gift wrapping.
Client Relationship Management (CRM): Build long-term relationships with VIP clients and follow up post-purchase to encourage repeat business.