
Job Description (JD): Back-End Staff
Position Title
Back-End Staff / Back Office Executive
Department
Operations / Administration / Support
Reporting To
Operations Manager / Department Supervisor
Job Purpose
To provide administrative and operational support by managing data, documentation, and internal processes to ensure smooth day-to-day business operations.
Key Responsibilities
Enter, update, and maintain accurate data in company systems.
Prepare and verify reports, documents, and records.
Process applications, transactions, and internal requests.
Maintain physical and digital filing systems.
Coordinate with front-end, sales, accounts, or recovery teams for required information.
Handle email correspondence and internal communications.
Perform document verification and compliance checks.
Assist in preparing MIS (Management Information System) reports.
Ensure confidentiality and data security at all times.