
Job Summary
The Cafe Associate is responsible for providing excellent customer service at the cinema theatre café or concession counter. The role includes preparing and serving food and beverages, handling billing transactions, maintaining cleanliness, and ensuring customers have a pleasant experience.
Key Responsibilities
Greet customers in a friendly and professional manner.
Take customer orders and suggest menu items such as popcorn, snacks, beverages, and combo offers.
Prepare and serve food items like popcorn, coffee, tea, cold drinks, and snacks.
Operate the billing system / POS and handle cash, card, and digital payments.
Maintain cleanliness and hygiene at the café counter and food preparation area.
Refill stock items such as popcorn kernels, cups, soft drinks, and snacks.
Ensure food safety and hygiene standards are followed.
Coordinate with the store or supervisor for stock availability.
Follow theatre service standards to provide quick and efficient service during peak show times.
Assist in closing duties such as cleaning equipment and organizing stock.
Qualifications
Minimum 10th / 12th pass.
Previous experience in F&B, café, restaurant, or cinema concession is preferred.
Basic knowledge of customer service and billing.
Skills Required
Good communication and interpersonal skills.
Ability to work in a fast-paced environment.
Basic cash handling and POS knowledge.
Teamwork and customer-friendly attitude.
Working Conditions
Work in shifts including weekends, holidays, and night shows.
Standing for long hours at the service counter.
Busy work environment during movie show intervals.
Weekly off / shift rotation.
Employee benefits as per theatre policy.
Contact HR : 8807374254, 9677771337, 9080079669.