
We are looking for a motivated and enthusiastic Telecaller to join our team. The role involves making outbound and handling inbound calls to customers, promoting products, and maintaining good customer relationships.
Key Responsibilities:
Make outbound calls to potential or existing customers.
Handle inbound customer queries and provide accurate information.
Explain products and persuade customers to make purchases or bookings.
Follow up on leads and maintain a database of customer interactions.
Achieve daily/weekly/monthly call targets.
Address customer concerns and resolve complaints effectively.
Maintain professionalism and a positive attitude during calls.