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Service Advisor - Eicher

Automotive | Body Shop In-Charge

25,000 - 50,000 p.m | Diploma - Diploma In Engineering - AUTOMOBILE ENGINEERING , MECHANICAL ENGINEERING | Coimbatore

Thennampalayam

Gender : Male | Age Limit - 20-35 | Openings - 5 | Experience - 2-3 Years | Job Type - Regular

Posted Jobs Count : 7

Open Until : 24-03-2026

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Customer Greeting and Intake: Welcome customers, listen to their vehicle concerns, and document issues accurately on a job card or repair order.
Technical Consultation: Perform initial vehicle assessments and translate "layman’s terms" from customers into technical instructions for mechanics.
Cost and Time Estimation: Prepare detailed estimates for parts and labor, establish a "promised time" for completion, and obtain customer approval before work begins.
Workflow Management: Coordinate with technicians and dispatchers to prioritize jobs, assign tasks to specialized experts, and track the progress of all work in the shop.
Proactive Communication: Keep customers updated on their vehicle’s status, especially if additional repairs are found or the timeline changes.
Upselling and Revenue Growth: Recommend necessary maintenance services and value-added products (like wheel alignments or service packages) to help meet department sales goals.
Final Quality Check and Delivery: Ensure all requested work is completed to company standards, explain the final invoice to the customer, and provide advice on future maintenance

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Department Of Employment And Training, Old Alandur Road,
Guindy, Chennai-32.

9499966018 .

tnprivatejobs@gmail.com .

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