Key Responsibilities:
Greet customers and understand their service/repair requirements for 3-wheeler vehicles.
Prepare job cards with accurate details of complaints and required work.
Provide cost estimates and timelines for repairs and maintenance.
Coordinate with technicians/workshop team for proper diagnosis and repair.
Follow up on job progress and update customers on status.
Ensure delivery of vehicles as per promised time.
Explain repairs carried out, parts replaced, and billing details to customers.
Handle customer complaints and ensure high customer satisfaction.
Promote service packages, AMC, and spare parts sales.
Maintain service records and documentation properly.
Ensure adherence to company policies and safety standards.
Department Of Employment And Training,
Old Alandur Road,
Guindy, Chennai-32.
9499966018 .
tnprivatejobs@gmail.com .
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