Job Description – Restaurant Manager
Position:
Restaurant Manager
Department:
Food & Beverage Service (F&B)
Location:
Heritage Agastyaa
Reporting To:
General Manager / Operations Head
Job Summary:
The Restaurant Manager is responsible for managing overall restaurant operations, ensuring excellent guest service, supervising the F&B service team, maintaining operational standards, and achieving business and customer satisfaction goals.
Key Responsibilities:
Oversee daily restaurant operations and ensure smooth service flow.
Supervise and guide captains, stewards, and service staff.
Ensure high standards of guest service and customer satisfaction.
Handle guest feedback, complaints, and special service requests professionally.
Coordinate with kitchen, housekeeping, and operations teams for seamless service.
Monitor staff grooming, discipline, attendance, and shift scheduling.
Ensure cleanliness, hygiene, and food safety standards are maintained.
Support menu planning, promotions, and operational improvement initiatives.
Monitor billing, cash handling, stock coordination, and daily sales activities.
Train and motivate team members to maintain hospitality standards.
Prepare operational reports and update management regularly.
Requirements:
Bachelor’s Degree / Diploma in Hotel Management or related field preferred.
3–6 years of experience in restaurant or hospitality operations.
Strong leadership and team handling skills.
Good communication and guest handling abilities.
Knowledge of restaurant operations, billing systems, and customer service standards.
Ability to manage operational pressure and multitasking.
Preferred Skills:
Leadership and team management
Guest relationship management
Problem-solving skills
Operational planning
Food & Beverage service knowledge
Salary:
Based on experience and performance.
Benefits:
Food & Accommodation (as applicable)
Incentives and career growth opportunities
Professional and supportive work environment
Training and development support
Department Of Employment And Training,
Old Alandur Road,
Guindy, Chennai-32.
9499966018 .
tnprivatejobs@gmail.com .
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