Here’s a professional JD for the Front Desk Executive / Receptionist role at Heritage Agastyaa:
Job Description – Front Desk Executive / Receptionist
Company:
Heritage Agastyaa – Premium Hospitality & Resort Property
Job Title:
Front Desk Executive / Receptionist
Location:
Tiruvannamalai, Tamil Nadu
Roles & Responsibilities:
Welcome and assist guests with a professional and positive attitude.
Handle check-in and check-out procedures efficiently.
Manage guest reservations, room bookings, and phone inquiries.
Coordinate with housekeeping and operations teams for smooth guest service.
Maintain front office records, guest details, and billing processes.
Handle guest complaints or requests politely and escalate when required.
Ensure reception area is clean, organized, and presentable at all times.
Support hotel operations and administrative coordination when needed.
Provide information about hotel facilities, restaurants, banquet halls, and local attractions.
Requirements:
Minimum 1–3 years of experience in hotel, resort, hospitality, or front office operations preferred.
Good communication skills in Tamil and basic English (Hindi added advantage).
Pleasing personality with customer handling skills.
Basic computer knowledge and billing/POS knowledge preferred.
Ability to work in rotational shifts.
Qualification:
Any Degree / Diploma in Hospitality or relevant field preferred.
Salary:
₹15,000 – ₹25,000 (Based on experience and communication skills)
Preferred Candidates:
Candidates with hotel, restaurant, resort, or hospitality background will be preferred.
Contact:
Hari Krishnan
Lead HR Administrator
Heritage Agastyaa
Department Of Employment And Training,
Old Alandur Road,
Guindy, Chennai-32.
9499966018 .
tnprivatejobs@gmail.com .
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