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Technical Service Coordinator

Agriculture | Agriculture Extension Service Provider

15,000 - 25,000 p.m | Under Graduate - Bachelor of Engineering / Technology - ELECTRICAL AND CONTROL ENGINEERING , ELECTRONIC AND COMMUNICATION ENGINEERING , ELECTRONICS AND INSTRUMENTATION ENGINEERING | Erode

Perundurai

Gender : All | Age Limit - 21-25 | Openings - 2 | Experience - Fresher | Job Type - Regular
Mobitech Wireless Solution Private Limited
Posted Jobs Count : 37
Open Until : 30-06-2026
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Description

Job Summary

Mobitech Wireless Solution Pvt Ltd is looking for enthusiastic and customer-focused Technical Support Coordinator to provide phone-based technical support to customers. The role involves attending customer calls, resolving service-related queries, and coordinating with senior technical teams to ensure customer issues are resolved within the stipulated time.

Roles & Responsibilities

  • Attend incoming customer phone calls professionally
  • Handle and resolve customer queries related to product/service issues
  • Coordinate with senior technical engineers for issue resolution
  • Ensure customer concerns are addressed within the assigned timeline
  • Maintain proper follow-up with customers until issue closure
  • Record and update customer interaction details
  • Provide clear guidance and support to customers over phone calls
  • Maintain good customer relationships through effective communication

Eligibility Criteria

  • Diploma in Electrical / Electronics / Related field
  • Basic electrical knowledge is mandatory
  • Freshers or experienced candidates can apply

Required Skills

  • Good communication skills over phone calls
  • Ability to handle customer queries patiently
  • Basic technical troubleshooting knowledge
  • Coordination and follow-up skills
  • Ability to work in a team environment

Language Requirements

Candidates must be able to communicate in:

  • Hindi
  • Kannada
  • English
  • Telugu
  • Tamil

Preferred Qualities

  • Positive attitude and customer-friendly approach
  • Quick learner with problem-solving mindset
  • Good listening and communication ability

Benefits

  • Provident Fund
  • ESI
  • Health Insurance

Skills

  • Installation and Service Engineer


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Guindy, Chennai-32.

   9499966018 .

   tnprivatejobs@gmail.com .

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