Attend walk-in customers and provide excellent customer service
Build and maintain good relationships with customers
Handle customer enquiries, follow-ups, and feedback
Support sales team in converting customer visits into sales
Inform customers about offers, schemes, and new collections
Maintain customer database and update records regularly
Handle post-sales support and customer complaints professionally
Make follow-up calls for repeat visits and customer engagement
Skills
Customer Care Executive
Additional Skills
Strong communication skills
Customer handling & relationship building
Sales & persuasion skills
Active listening & problem solving
Basic computer knowledge (billing/CRM)
Presentable and professional attitude
Teamwork & coordination
Time management & patience