Manage spare parts inventory and ensure stock availability.
Process customer enquiries and prepare quotations for spare parts.
Coordinate with the Purchase, Stores, Production, and Dispatch teams for timely supply.
Process spare parts orders and ensure on-time delivery.
Maintain records of spare parts, stock levels, and customer orders in ERP/software.
Follow up with customers regarding enquiries, orders, and payments.
Support service engineers and customers in identifying the correct spare parts.
Prepare periodic reports on spare parts sales and inventory.
Skills
Spare Parts Operations Executive Level 3
Spare Parts Operations Executive Level 5
Spare Parts Operations In-charge
Additional Skills
Knowledge of machinery spare parts and engineering components.
Basic understanding of mechanical drawings and Bills of Materials (BOM).
Inventory and spare parts stock management.
Customer handling and communication skills.
Quotation preparation and order processing.
ERP software knowledge (Tally or similar).
Proficiency in MS Excel, Word, and email communication.
Coordination with Production, Stores, Purchase, Service, and Dispatch teams.
Strong organizational and documentation skills.