Installation & Commissioning:<!--TgQPHd|||[]--> Visit client sites to install, set up, and test products according to company guidelines.<!--TgQPHd|||[]--><!--TgQPHd|||[]-->
Servicing & Troubleshooting:<!--TgQPHd|||[]--> Diagnose technical issues, perform repairs, and carry out preventive maintenance.<!--TgQPHd|||[]--><!--TgQPHd|||[]-->
Customer Support:<!--TgQPHd|||[]--> Educate clients on proper product usage, address complaints promptly, and build positive relationships.<!--TgQPHd|||[]--><!--TgQPHd|||[]-->
Reporting:<!--TgQPHd|||[]--> Maintain accurate logs of service visits, repair reports, and secure customer sign-offs after task completion.<!--TgQPHd|||[]--><!--TgQPHd|||[]-->
Coordination:<!--TgQPHd|||[]--> Work closely with the internal support and sales teams to schedule timely service visits.<!--TgQPHd|||[]--><!--TgQPHd|||[]-->
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Candidate Requirements<!--TgQPHd|||[]-->
Education:<!--TgQPHd|||[]--> Diploma or BE/B.Tech in Electrical / Mechanical / Electronics / Mechatronics (or relevant technical background).<!--TgQPHd|||[]--><!--TgQPHd|||[]-->
Experience:<!--TgQPHd|||[]--> 0 to 3 years of field service or maintenance experience (Freshers with strong technical aptitude are welcome).<!--TgQPHd|||[]--><!--TgQPHd|||[]-->
Skills:<!--TgQPHd|||[]--> Good problem-solving abilities, basic computer literacy, and strong local communication skills (Tamil & English).<!--TgQPHd|||[]--><!--TgQPHd|||[]-->
Travel Requirement:<!--TgQPHd|||[]--> Must be willing to travel extensively to client locations on short notice; a valid two-wheeler driving license is preferred.
Skills
Installation and Service Engineer
Additional Skills
Two-Wheeler Ownership: Must possess a personal two-wheeler and a valid driving license for daily field travel.Local Language Fluency: Fluency in spoken Tamil to communicate effectively with local clients and technicians.Basic English Skills: Ability to read product manuals, understand software errors, and write short email updates.Flexible Working Hours: Willingness to handle occasional emergency service calls outside standard business hours.