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Delivery co-ordinator

Automotive | Trainee

~15,000 p.m | Diploma | Cuddalore

PERIYAKANANKUPPAM

Gender : Male | Age Limit - 20-30 | Openings - 5 | Experience - 0-1 Year | Job Type - Regular
K U N AUTO COMPANY PRIVATE LIMITED
Posted Jobs Count : 4
Open Until : 31-08-2026
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Description

JOB DESCRIPTION – DELIVERY COORDINATOR

Company: KUN Hyundai
Department: Sales / Vehicle Delivery
Designation: Delivery Coordinator
Reporting To: Sales Manager / Branch Manager
Experience: 1–3 Years
Education: Graduate / Diploma preferred
Employment Type: Full Time

Job Purpose

To coordinate the complete vehicle delivery process and ensure timely, accurate and professional delivery of vehicles while providing an excellent customer experience.

Key Responsibilities

  • Coordinate daily and scheduled vehicle deliveries.
  • Confirm delivery dates and timings with customers and Sales Consultants.
  • Verify customer, vehicle and billing documents before delivery.
  • Coordinate with Accounts, Finance, Insurance and Registration teams.
  • Follow up on pending payments, documentation and registration.
  • Coordinate with Workshop/PDI for vehicle inspection and readiness.
  • Ensure accessories are fitted as per customer requirements.
  • Ensure vehicles are cleaned, polished, fuelled and delivery-ready.
  • Maintain the daily delivery schedule and update delivery status.
  • Coordinate with Sales Consultants for final vehicle handover.
  • Ensure keys, manuals, warranty documents and other required items are handed over.
  • Handle customer queries related to delivery and escalate issues when required.
  • Maintain accurate delivery records and reports.
  • Coordinate special delivery arrangements and customer requirements.
  • Ensure all deliveries are completed smoothly and on time.
  • Perform other duties assigned by the reporting manager.

Qualifications & Skills

  • Graduate / Diploma preferred.
  • 1–3 years of experience in automobile dealership, customer service or coordination preferred.
  • Good communication and customer-handling skills.
  • Strong follow-up and coordination ability.
  • Basic computer and MS Excel knowledge.
  • Good documentation and record-keeping skills.
  • Positive attitude, punctuality and discipline.
  • Ability to manage multiple activities under pressure.

KPIs

  • On-time vehicle delivery.
  • Customer satisfaction.
  • Accuracy of documentation.
  • Vehicle readiness before delivery.
  • Timely coordination with internal departments.
  • Minimum delivery delays.
  • Proper maintenance of delivery records.

Skills

  • Delivery Management Cell Agent


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