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Despatch Manager

Manufacturing | PRODUCTION MANAGER

10,000 - 15,000 p.m | Under Graduate | Madurai

Silaiman, Madurai

Gender : Male | Age Limit - 25-40 | Openings - 2 | Experience - 1-2 Years
Posted Date: 17-09-2022
Open Until : 24-09-2022

Description

Dispatch manager's responsibilities,

  • Developing and implementing department policies to ensure all staff members are trained in emergency response procedures
  • Managing all aspects of the dispatching process, including hiring, training, scheduling, monitoring performance, and responding to customer complaints
  • Training and supervising employees who answer incoming calls, dispatch police officers to emergencies or dispatch other emergency services such as fire departments or rescue squads
  • Analyzing call data to identify problem areas that may require additional staff training or equipment upgrades
  • Updating emergency response plans and protocols to comply with new laws or regulations set forth by local governments
  • Managing the dispatch centre budget, including reviewing invoices and processing payments for phone services and other equipment or supplies
  • Monitoring communication channels during emergency situations to ensure staff members are communicating with each other effectively and efficiently
  • Maintaining records of emergency calls and incident reports to track response times and improve service quality
  • Vehicle documents follow-up & vehicle tracking 

Skills

  • Plumbing Supervisor


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