Must have experience in electric and electronic products
Installs and tests products to make sure they work correctly.
Follows installation and operation manuals.
Responds to service requests and repairs products.
Uses diagnostic tools to determine repair plans.
Teaches customers how to use their products.
Escalates issues to managers promptly.
Knows how to use the necessary tools and equipment.
Writes service reports after every appointment.
Collaborates with managers and other service technicians.
Follows all company policies and procedures.
Adheres to safety regulations and industry standards.